Date: November 2015
Airline: Croatia airlines
It had been quite a while since I was in Rome so I was looking forward to trying out Alitalia’s business class lounge on Terminal 3 at Fiumicino airport. A couple of things surprised me!
I had a quick business trip booked last minute to close a deal (yay!) so I had to stop over at Rome to get on a strange connection that would get me to Zagreb before the end of the day. I was thrilled because really, I couldn’t remember the last time I had been to Rome. Other than 10+ years ago when I proposed to my lovely wife, that is!
My Croatia Airlines flight was departing from the G2 gate on Terminal 3, so after check in and going through security, I had to go up a flight of stairs and get on a People Mover, which took me to the Gates. These are in a separate building, literally 200 meters away, so it takes about 30 seconds to get there. Really.
Gates G1 to G14 are located in this diamond-shaped building, and although it looks a bit dated, it is quite functional and getting around proved quite easy and fast.
Once you get there, you need to follow the signs to Gate G14 until you find the “Airline Lounge” sign next to the Dolce & Gabbana store.
There are 2 Lounges, strangely not organised by Arline Alliance as usual with one exception. The Le Anfore lounge is located on the same floor and caters for mostly Star Alliance, plus Meridiana, Qatar Airways, Vietnam Airways and a few others. You can also access it without an airline card, either through credit card or other membership card ownership (of certain types) and you can also pay 30 Eur for the privilege.
Downstairs you can find another access to the Le Anfore Lounge, as well as the Alitalia Lounge, which caters to Sky Team guests, plus Air China, American Airlines, Etihad, United, and a couple of others.
Once you enter the lounge, the reception is on the right. It was staffed by 3 agents who quickly waved me in.
I was positively surprised by how well decorated the lounge is. Very minimalistic, with white floor and ceiling, as well as nice, comfortable leather seats, it is bright, airy and full of space. On the left of the reception there’s a small news stand, mostly with international newspapers, next to 2 screens showing flight departure details.
When you look straight ahead, there is a small, well organised spirits area, mostly with Prosecco, the italian champagne-like bubbly. If you go around it there’s two small areas with water, soda, salads, pasta, cold cuts as well as other bits and pieces. After that there’s the full bar, with a few high chairs, and a wonderful italian coffee machine (of course!).
The bar faces the access to the full lavatories, which include showers and seemed well maintained and clean. In turn, to the right of the lavatories, there is a small business area with office chairs, tables and power sockets, where you can catch up on pending work.
On either side of the bar there are seating areas throughout, but if you are looking for some peace and quiet I recommend going all the way to the very end of the lounge (whether left or right), where you can find some chaises longues to relax. As a bonus, most seats have easy to access power sockets, so it’s easy to ensure that juice keeps flowing to your mobile and other power sucking devices!
Finally, a word to say that internet access at the Alitalia lounge was the way it should be: select network, click start and Go! Decent speed and coverage (less so in the corner areas), no nonsense passwords, more time to focus on work. How refreshing!
With 2 hours to kill, I proceeded to charging all my devices, getting a bit of work done and grabbing a quick bite to eat.
Soon enough, it was time to get to the boarding gate and say goodbye to what was a pretty good experience at the Alitalia lounge on Terminal 3, Gates 1-14.